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Glossary

Short, clear explanations of terms used in our guides and news.

2FA (two-factor authentication)

Signing in with two independent proofs, such as a password plus a code from an app.

Why it matters A stolen password alone is then no longer enough.

Related guide: Passkeys, MFA and secure passwords

Backup

A copy of data kept separately from the original.

Why it matters After ransomware or hardware failure, often the only way back.

Related guide: Preparing backups against ransomware

Cloud

Storage and services provided over the internet by a provider.

Why it matters Cloud accounts need strong sign-in because they bundle a lot of data.

CVE

Public identifier for a known security vulnerability, e.g. CVE-2026-12345.

Why it matters Helps match warnings and updates unambiguously.

Cyber insurance

Insurance that, depending on its terms, covers costs, help and losses after cyber incidents.

Why it matters No substitute for prevention, but can soften the impact.

Related guide: A cyber incident: first steps for your business

Cyber legal protection

Support with legal disputes related to online incidents, depending on the plan.

Why it matters For example with identity misuse or online shopping fraud.

Cyber liability

Part of a cyber policy that can cover third-party claims after a cyber incident.

Why it matters Relevant when customer data is affected; scope depends on the terms.

EDR (endpoint detection and response)

Software that monitors devices for suspicious behaviour and can respond.

Why it matters Detects attacks that traditional antivirus misses.

Firewall

A filter that allows or blocks network connections based on rules.

Why it matters Basic protection built into routers and operating systems.

Identity theft

Misuse of personal data to act in another person's name.

Why it matters For example for orders, contracts or fraudulent messages.

Incident response

A structured process to contain, investigate and resolve a security incident.

Why it matters Good preparation saves time and money when it matters.

Related guide: A cyber incident: first steps for your business

Malware

Umbrella term for malicious software such as viruses, trojans or spyware.

MDR (managed detection and response)

A service provider monitors systems around the clock and responds to attacks.

Why it matters For small businesses without their own security team.

MFA (multi-factor authentication)

Signing in with at least two proofs; 2FA is the most common case.

Related guide: Passkeys, MFA and secure passwords

Passkey

Password-free sign-in using a cryptographic key pair bound to the genuine website.

Why it matters Cannot be captured by fake websites.

Related guide: Passkeys, MFA and secure passwords

Phishing

Fake emails or websites designed to trick you into revealing credentials or making payments.

Related guide: Spotting phishing in emails, texts and QR codes

Ransomware

Malware that encrypts data and demands a ransom.

Why it matters One of the costliest threats for small businesses.

Related guide: Preparing backups against ransomware

Smishing

Phishing via text message or messenger, often posing as parcel or bank notices.

Related guide: Spotting phishing in emails, texts and QR codes

Social engineering

Manipulating people, for example through time pressure or faked authority.

Why it matters The basis of CEO fraud and invoice scams.

Related guide: Preventing invoice fraud and CEO fraud

VPN

An encrypted connection between a device and a network or server.

Why it matters Useful on public Wi-Fi and for remote access to a company network.